Our commitment to our clients:
Adamas will work with property managers and owners to assess their needs, develop programs to meet those needs, supply staff who will meet or exceed their standard of service, bring innovative approaches to help to attract and retain residents, and to consistently and reliably assist in maintaining the promise of luxury for the property. Our managers will always be available to you and will frequently reassess your needs to make adjustments in the services, when needed, to help you meet sales and leasing goals.
Your success is our success, our Service Champions are your professional staff, and you can rely on our commitment.
Many luxury property managers and owners select Adamas Building Services due to what we consider the Adamas Advantage. The Adamas Advantage encompasses the following:
- Leadership team with extensive experience in the luxury residential market, property management, security, and parking/valet sectors.
- An Employee First focus that helps to attract the most qualified candidates.
- Employees receive a generous benefits package that enhances retention.
- A proprietary 11 Step Hiring Process that allows us to find the right people for our clients.
- Our managers function as a full partner to the property management staff.
- We understand the luxury resident and their expectations.
- Adamas University provides mandatory intensive training to all new hires, and also existing employees attend compulsory refresher courses.
- White Glove Service is a culture, not just a phrase – we train all of our employees so that luxury service is second nature.
- We provide management oversight for staff at all client properties.
- Property managers and owners receive quarterly site reviews.
- Each property receives a customized site operations manual.
- We prepare customized schedules for services such as cleaning schedules, job descriptions, work hours, etc. for each client.
- Tailored Adamas employee uniforms are provided, or the client can specify their uniform.
- Employees hold all necessary certifications for their positions.
- Our leadership is committed to personal involvement in the overall operations of every client’s property.
- Adamas will provide one category of service or many categories with no difference in the quality of attention the client receives.
- Adamas Edge is a proprietary management software that we provide for free to our clients.
- Competitive rates for superior service.
- Operations managers for each service category have extensive experience in that field.
We provide this and more to each property we serve. The Adamas Advantage guarantees that your property will represent the luxury that your residents expect!